Privacy Policy
Sanadkoum Consultancy is committed to protecting the privacy of our clients. This policy outlines how we collect, use, and safeguard personal data, ensuring compliance with relevant data protection laws. All information collected is kept confidential and used solely for the purpose of providing effective legal and consultancy services.
Data Protection and Security
We prioritize data security and employ best practices to protect client data against unauthorized access, alteration, or loss. Our systems are regularly monitored and updated to ensure compliance with the latest data security regulations. Any information shared with us is stored securely and managed with the highest level of integrity.
Confidentiality and Non-Disclosure
Client confidentiality is fundamental to our work. Sanadkoum Consultancy maintains strict confidentiality measures, ensuring that all information shared with us remains private. Our team members and any third-party partners are required to sign non-disclosure agreements to uphold our commitment to protecting client information.
Terms of Service
These terms outline the scope of our services, responsibilities, and limitations. By engaging with Sanadkoum Consultancy, clients agree to these terms, which detail our consulting process, payment terms, and procedures for service amendments. These terms ensure transparency and set clear expectations for all parties.
Anti-Bribery and Anti-Corruption Policy
Sanadkoum Consultancy upholds the highest ethical standards and maintains a zero-tolerance approach to bribery and corruption. This policy ensures that our practices align with global anti-corruption laws. All interactions and transactions are conducted with full transparency, and employees are trained to recognize and avoid conflicts of interest.
Equal Opportunity Policy
We are committed to fostering an inclusive workplace that respects diversity and promotes equal opportunity. This policy applies to all employment practices, including hiring, promotions, and employee development. Sanadkoum Consultancy does not tolerate discrimination based on race, gender, religion, disability, or any other protected category.
Intellectual Property Rights
All intellectual property, including materials, reports, and strategies created by Sanadkoum Consultancy, remain the property of the company. Clients are granted a license to use these materials for internal purposes only. Unauthorized reproduction or distribution of our intellectual property is strictly prohibited.
Client Communications and Transparency
We prioritize clear, open communication with clients throughout every stage of our consultancy process. This policy ensures that clients are updated regularly, informed of any changes, and have direct access to our team for any inquiries or clarifications.
Conflict of Interest Policy
Sanadkoum Consultancy maintains a rigorous approach to managing potential conflicts of interest. This policy ensures that client interests are never compromised. Before taking on a new client, we conduct thorough checks to ensure that there is no conflict with existing client engagements.
Refund and Cancellation Policy
This policy outlines the conditions under which clients may request a refund or cancel a service. While Sanadkoum Consultancy aims for complete client satisfaction, we adhere to set guidelines to manage cancellations and refunds fairly and transparently.
Code of Conduct
Our Code of Conduct establishes the professional standards and ethical guidelines expected of all Sanadkoum team members. This code ensures that our consultants act with integrity, accountability, and professionalism in all interactions with clients and stakeholders.
Compliance with Legal Regulations
Sanadkoum Consultancy operates in full compliance with all applicable local and international laws and regulations. This includes adhering to industry standards for consultancy practices, data protection laws, and legal reporting requirements.
Document Retention Policy
Our document retention policy outlines the procedure for securely storing, managing, and eventually disposing of client documents. We retain essential documents for a specified period to ensure continuity of service, after which they are securely archived or destroyed.
Environmental Responsibility
Sanadkoum Consultancy recognizes its responsibility to minimize environmental impact. This policy outlines our commitment to reducing waste, conserving resources, and implementing sustainable practices within our operations.